Privacy Policy
Privacy Policy
This Privacy Policy outlines how Loomix (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our website. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, and billing/shipping address, which you provide when you create an account, place an order, or subscribe to our newsletter.
- Payment Information: We do not store your full payment card details. Payment information is securely processed by third-party payment gateways.
- Technical Information: This includes your IP address, browser type, device information, and usage data (such as pages visited and time spent on the site), which we collect through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfill your order, process your payment, and deliver products to you.
- To Provide Customer Service: To respond to your inquiries, service requests, and support needs.
- For Communication: To send you transactional emails, such as order confirmations, shipping updates, and delivery alerts.
- To Improve Our Services: To analyze website traffic, understand user behavior, and improve our website’s functionality and user experience.
- For Marketing: We may use your information to send you promotional content, product updates, or special offers, but only with your explicit consent. You can opt out of marketing communications at any time.
3. Data Sharing
We respect your privacy and do not sell, rent, or trade your personal data with third parties for their marketing purposes.
We may share your information with trusted third-party service providers, but only to the extent necessary to operate our business and fulfill your orders. These providers include:
- Payment Gateways: To process your payments securely.
- Delivery Partners: To ship your orders and provide tracking information.
- IT Service Providers: To maintain and support our website’s infrastructure.
We may also disclose your personal information if required by law or a valid legal process.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we do our best to protect your data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze website traffic, and provide you with relevant advertisements. A cookie is a small text file stored on your device that helps us remember you and your preferences.
You can manage or disable cookies through your browser settings, but please note that this may affect the functionality and your experience on our website.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Your Rights
You have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete personal data.
- Opt-Out: Opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the website after changes have been posted indicates your acceptance of the revised policy.