Thank you for shopping at Loomix. We are committed to getting your order to you as quickly as possible. Please read our shipping policy carefully to understand how we process and ship your order.
1. Order Processing
- All orders are typically processed within 1–3 business days of being placed.
- Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer the following shipping options:
- Standard Delivery: 5–10 business days
- Express Delivery: 3–5 business days
- Please note that delivery times are estimates and may vary depending on the delivery location and unforeseen circumstances.
3. Shipment Confirmation & Order Tracking
- Once your order has been shipped, you will receive a Shipment Confirmation email. This email will contain your tracking number and a link to track your order.
- The tracking number will be active and updated within 24 hours of shipment.
4. Delays & Unforeseen Circumstances
- While we do our best to ensure timely delivery, we are not responsible for delays caused by courier services or other unforeseen circumstances, such as adverse weather, strikes, or other events beyond our control.
- If you experience a significant delay in receiving your order, please contact us with your order number. We will work with the courier to resolve the issue as quickly as possible.
5. Damages
- If you receive a damaged product, please contact us immediately. We recommend taking photos of the damaged item and its packaging before opening it. For more information, please refer to our Return & Refund Policy.
This completes the draft policies for your website. You now have a comprehensive set of documents for your:
- Terms and Conditions
- Privacy Policy
- Return & Refund Policy
- Shipping Policy
Remember to review these policies and consider consulting a legal professional to ensure they fully comply with all relevant laws and regulations for e-commerce businesses in India.